ProCare Maintenance
Nothing lasts forever, but your new loading dock and overhead door equipment can last a lifetime with the right maintenance.
Even the best equipment wears down over time—but with the right partner and the right plan, you don’t have to worry about downtime, safety risks, or expensive repairs.
That’s where ProCare™ by McKee comes in: our comprehensive maintenance and inspection program designed to extend equipment lifespan, reduce total cost of ownership, and keep your facility operating at full speed.
What’s ProCare?
ProCare™ is a proactive maintenance and service program carried out by McKee’s own factory-trained, manufacturer-certified technicians. We don’t just check boxes; we take ownership of your equipment’s performance and safety.
Our team catches minor issues before they become big problems, helping you avoid costly disruptions, safety violations, and compliance headaches. Whether we installed your equipment or not, we maintain all major brands of overhead doors, loading docks, and access solutions.
What you get with ProCare
The ProCare maintenance program covers everything you could need with your new loading dock or overhead door solutions:
- Scheduled performance inspections and planned maintenance
- Safety inspections that address OSHA, Ohio Fire Code, and NFPA requirements
- Adjustment, lubricating, and cleaning of equipment
- Clear and thorough inspection, maintenance, and repair documentation
- 24/7 Emergency Service with radio-dispatched trucks
- On-site stock of commonly worn and replaced parts
- Expert technicians with state-of-the-art tools and the right parts for the job
- Dedicated Professional Customer Care team to address all your needs
We’re more than just loading dock and overhead door equipment experts, we’re your partners in finding the perfect solution for your needs and budget.
Why you need ProCare
Our ProCare maintenance package does more than protect your employees and keep your business running, it saves you money in the long run with these other benefits too:
- Increased energy savings with modern technology and equipment
- Better worker efficiency and morale with improved safety features
- Faster and safer truck ingress, docking, and egress
- Added building security and investment value
- Minimal breakdowns and downtime
- Prolonged equipment lifespan
- Reduced repair bills over time
Your Long-Term Partner in Performance
McKee’s ProCare™ program is built for teams that don’t have time for surprises. With scheduled service, clear communication, and real accountability, we help you stay ahead of problems and focus on what matters most.
We don’t just service your equipment. We protect your productivity.
Let’s build a custom ProCare™ plan for your facility today.