The 4 Cs of McKee Customer Care
CARING
Every transaction is rooted in our clients’ needs, worries, and opportunities. To be successful, we have to work to minimize their pain points, and be understanding of the countless project requirement constraints. We want our clients to focus on what they do best.
CREATIVE
We deliver projects in the real world, which means that often our projects occur during business hours, so we have to make sure we don’t adversely impact our clients’ daily operations.
CLEAR
We must educate our clients. Inform them of their options and make sure they understand the process so they can make the best decision(s) possible.
CONSISTENT
We must be consistent in our work from fit to finish as well as consistent in our approach to communicating and business.
Safety
McKee Safety Training
At McKee, we believe that even one accident is one too many. That's why our company is built on a strong commitment to safety. Our priority is to equip employees with the knowledge and tools to operate overhead doors and loading dock equipment safely through comprehensive safety processes. This includes thorough training, careful planning, proper use of Personal Protective Equipment (PPE), and empowering employees to make sound safety decisions and halt any unsafe activities.
McKee’s Safety Program succeeds because our employees are deeply committed to continuous improvement and the shared goal of eliminating accidents. We strive to educate and train every team member to ensure a safe, accident-free work environment every day.
We have technicians that carry the following medical certifications:
- First Aid
- CPR/Defibrilator
- OSHA 10-hour
- OSHA 30-hour
- Bloodborne Pathogens
Our technicians are also trained and certified to safely operate the following equipment:
- Forklift
- Scissors Lift
- Boom Lift
- Welding Tools
- Powder-actuated Tools
From our management conceptualizing our safety processes, to our solid safety staff providing the needed training and technical support on projects, to planning and performing the work safely – McKee, Inc. is solidly built on a safety culture.
We are focused on achieving ZERO incidents.
